Domino's Pizza Nürnberg Mitte

1 Jeff Dujon - 2 years ago

After over 2 hours of waiting, calling them twice and having to argue with both the phone assistant and the manager we finally recieved our pizza. It was nothing like our order and it was cold and already falling apart. We will never in our life order at this place again and urge you to stay away, to safe yourself the hassle and your money. Very disappointing.

1 olekdh Baggins - a year ago

Pizza came after 2 hours, cold, burned, and without aioli souce I ordered (I can get one with next order, thanks delivery guy I can't wait to order again, just not from domino's). How on earth this place surviving corona restrictions is amazing

1 7Sensed - 4 years ago

SERIOUSLY THE WORST PLACE EVER.
When we called after over an hour, they said it is "still in work" (which as it turned out meant it wasn't even being started) and will take another half an hour. There wasn't even a word of apology, let alone of some bonus. In such case it's really difficult for the customer to say the obligatory German "thank you" at the end of the conversation, even "OK" was a stretch since it's obviously not OK.

After calling in an additional hour (!!!) they said it is out and will take about 20 more minutes -u003e obviously another lie and AGAIN no word of apology. After 2:40 hours we cancelled our order and are now hoping to get our PayPal money back.

Seriously what kind of an incompetent service are you running there?! You completely RUIN people's weekend with the waiting and the attitude. Not saying sorry and LYING is so over the line.

And NO I won't waste any more of my time to submit feedback so don't bother suggesting that. Order number was TU2R9F check it yourselves and if you have any decency, check the quality of the team working that time.

Obviously, we won't be ordering from Domino's ever again. For those prices we could have ordered from a local, honest place and saved a ton of time to do something better. We would suggest also to our friends to not order from Domino's or if they do, to not use PayPal, to save themselves the risk of paying in advance for this humiliating experience.

1 Katy Walton - 6 years ago

My fiance and I were totally excited to hear there is Domino's in Germany. What an awful disappointment this was! Service was lacking even though there were 4 guys standing outside and there were no other customers, we still had to wait to be served and then about 20 minutes to get our order. The menu was bad....has nothing to do with Domino's pizza. It didn't even taste like one. Medium size is so small I dont even want to know how the small pizza looks. Chicken wings were straight nasty. If you open a franchise, make sure the food actually tastes and looks the same!! NEVER AGAIN

1 mayank garg - a year ago

2 hours of waiting times and the pizza doesn't taste good. After having complained a few things, no one cares. Disappointing!

1 Martin Francis-bates - 2 years ago

Dreadful wait time and service - don't bother.

I was told I should wait 10 minutes. I waitied an hour and was told I didn't order a pizza. I was scammed out of 10 euro by this store. DO NOT ORDER.

1 TheKajci - 4 years ago

The pizza was awful! We payed 15€ for medium pizza which is ridiculously expensive and the crust was horrible too. I mean, I ate Domino’s in different countries and it was delicious but this one ot was really horrible. I’m so disappointed. Waste of money! I will never go there again.