Hotel Kaiserhof Muenster

5 Gulsara Ibrayeva - 3 months ago

One of the best hotels I have stayed in so far. We had a wedding and, knowing that, the hotel staff decorated our room and breakfast table to surprise us! Small, but cozy rooms, perfectly clean, large breakfast area, delicious food.
Personally, I am very happy with the hotel and would love to stay there again! Thank you!

5 Jenny Chen - a month ago

The hotel is very nice, it even had a library! Which is a nice touch. The staff is friendly and hotel is clean. The noise level is not so bad. it does have air conditioning. Didn't have chance to use their spa or sport facilities. But would love to go back again.

3 Ted Wallace - 2 months ago

So-so, felt more like a 3 star hotel than a 4-star. Good location and good AC which was a blessing on the hottest day of the year. Expensive parking (just let me park for free…) but friendly and helpful staff.

5 shyam natarajan - a month ago

I stayed here for a night, great hotel and fantastic staff. This is right opposite to Hauptbahnhof. Really enjoyed staying here will stay again in the near future!

1 Mohamed Khedr - 2 months ago

The Good:
Nicely located in front of the main station, breakfast is well diversed, room was clean, and the walls are sound proof.
The Bad:
Lights went out in my room in the middle of the night, and they could neither fix it nor offer me another room, nor a refund!
The Ugly:
The receptionist supervisor could be way more friendly. To be fair the receptionist was friendly until his supervisor interrupted the conversation and started shouting at me! There is neither a fridge nor a minibar in the room (which is weird for a 4 star hotel!), and they are unbelievably persistent on phishing guest data! Upon check-in I was asked to sign an authorization for them to keep my data beyond the normal legally allowed period, and when they knew that I was there on business, they asked for my business card, and additionally insisted on getting my own personal address! Since when is it an obligation to share additional business data than what the hotel has been already given for billing purposes?!

1 Wouter Duh - a month ago

Outdated hotel, rooms airco old not good working. Parking only 1 electric place to park !? Wellness( reason for this hotel) only opend 19:00/22:00 for cost saving!!! Very bad. Stayed 2 times before will not come back....

4 Lars Stammer - 2 months ago

Great service, but wellness only opened later that evening for like two hours