2 David Fosberry - a month ago
We were very disappointed with our latest visit. Service was very slow, disorganised and incompetent, to the extent that people at a neighbouring table left after their starters. Our starters were OK (not great); the real problems began with our main courses. My mussels lacked garlic and white wine, and many hadn't opened (a sign that they had been kept too long). The fries with both our mains lacked salt (and none on any of the tables). My partner's steak tartar tasted of dish detergent, to the extent that it was inedible. When I complained to our waiter, he just said "what can I do?" Only 2 small bites of the tartar were eaten, but it was still on the bill, so I asked that the boss or the chef come to taste the tartar. The waiter failed in that, but I managed to get the boss to our table. She tasted the tartar, pronounced it OK, but nevertheless cancelled the charge for the tartar. It was so very different from previous visits. It seems unlikely that we will return.