1
Aires Marques -
5 months ago
Been a member for several years and they made good money from me, then life changed and I moved to Switzerland.
Fitness First harassed me to keep the membership during years after I moved to Switzerland, forced me to pause the membership a dozen times in case I would be back to Germany and made it really difficult to quit. Fitness First would ALWAYS send me a threat Friday afternoon to make me worry during the weekend and not be able to call them to explain.
People move out of Germany, you need to deal with that without harassing people.
-- Update after answer from Fitness First --
Thank you for your reply. There is nothing to do, this was in 2016. I happened to accidentally find one of the emails Fitness First send me harassing me, and decided to pick one of their gyms I used to visit and leave a well deserved 1 Star. Comparing to the dozens of hours, emails and letters I had to send to quit the contract for 3 years between 2013 and 2016, it's not such a big punishment getting 1 star.