4 Thomas - 11 months ago
Mediocre hotel, sufficient for a short stay in Hannover. My single bed room was fairly small but tidy and clean. The staff was very friendly and the location is pretty decent though.
4 Thomas - 11 months ago
Mediocre hotel, sufficient for a short stay in Hannover. My single bed room was fairly small but tidy and clean. The staff was very friendly and the location is pretty decent though.
3 Edward Wilkinson - 2 years ago
The rooms are clean and well presented and at a reasonable price too, however the lack of air conditioning has been a bit of an issue as it has been 36°C. Yet, the staff were very happy to provide a fan and were very apologetic. Check in was so easy and the staff also can speak English pretty well if your German isn't up to scratch. It was a shame that the bar and restaurant weren't open due to Coronavirus, but I was still able to enjoy my stay. I would recommend this hot for solo travelers, or small families. With its great location (only a 5 min walk from the Bahnhof and city centre) you'll always be able to find something to pass the time.
1 Al Anto - 2 years ago
One of the most disappointing stays of my life.
Room service opened the door twice on me while I was undressed and started yelling. (It was 11:15) and I stood there naked and they still kept talking and yelling with zero courtesy or respect. What a disaster of customer service you had. Its not like the hotel is full and they desperately needed the room, the whole place was empty.
Rooms were horribly designed and uncomfortable
Extremely noisy area with tram passing every 5 minutes
Unfriendly staff, and were disrespectful to me.
They dont even have anything to offer guests, no even a bottle of water, i was dying for some water (cant drink tap for health issues)
And the worst was the price was more than some of the best hotels in town thats what I found out after i gave up and left.
DO NOT STAY HERE. JUST DONT.
4 Edward M. Olivos - 3 years ago
Nice location very close to the train station, lots of public transportation nearby, and shopping. Rooms are clean and the staff is very helpful and friendly. My only concern is that there is NO air conditioning in the whole building! It is 90+ degrees today so the room is unbearable. They provided us a fan which helps but the windows barely open so there is no air flow. Do not stay here on hot days it could be unsafe if you have health issues.
3 Melanie Shek - 3 years ago
The location is great (a few minutes away from the train station, but not right in the middle of busy traffic) and the staff is friendly and helpful.
However, the economy rooms are small and dated. The photo I've added was taken from one corner of the room. As a solo traveller who packs light, I had enough space, but travellers with a larger suitcase or more than one may have some difficulty storing items. There is no air conditioning, so if you come during a heat wave like I did, it can get pretty uncomfortable. The bathroom is also small. There was a bit of rust around the sink drain and tap, and the shower door didn't quite open and shut fully.
Overall though, it was an okay stay for the price and location.
5 Morten Baun - 6 years ago
Everything (cleanliness, service level, etc.) is perfect.
The friendliness and help from the reception desk was high.
The room and other areas were clean and tidy.
The restaurant was okay. The food is not the best in the world but compare with the price, gives good value for money.
I had a small complaint and it was dealt with in a professional and friendly manner that swiftly solved the problem.
I highly recommend this hotel.
3 Tom Clark - 5 years ago
Staff were very friendly, parking was secure. The room was clean and reasonably spacious however did not have an iron or air-conditioning. The free small welcome drinks were a nice touch. Breakfast costs extra and was the usual continental selection. Overall an okay but very basic business hotel.
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