1 Khatera Osman - 2 months ago
Very disappointing, We are visiting family in Hamburg and are here from Marbella Spain. My sister took us there thinking its a nice restaurant. Food was 45 min late, and was nothing special. The bathroom were discussting. The service was horrible. We constantly had to ask for cutlery , wine glasses., water glasses , plates. Very un organized. To top that all at the end, not sure if he was the owner or manager but he was extremely rude.
I really wanted to pay for my family as a thank u. This rude ower started giving me attitude because I only had credit cards and not enough cash on me. It was extremely embarrassing how he humiliatd me. He was shouting loud " here only people with money come to eat, I only accept cash or debit card because any other cc card is costing me money. You should ask before eating here"
My sister ended up paying for it.
I have wined and dined all over the world have never been asked to pay cash, or had to ask if they accept credit cards, specially when you are calling yourself a high-end restaurant!! I am a business owner I never carry large amounts of cash and pay everything with credit cards. I usually don't even write bad reviews either because I think we all can have a bad day. However what I can not stand is ignorance and humiliation of people.
Spend your money in a place that gives you respect and good food! Cheapskate Restaurant owner, that all I have to say!!!
