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Dusty -
2 weeks ago
I was not happy to find a long outdoor confusing walk from airport to the hotel. There is no signage, no shuttle service, no help, and not a straight path. This is labeled as and airport hotel, but hardly. I arrived at night in the dark felt the walk could even be unsafe. What if it was raining, etc. When I got inside the hotel, I was not welcomed. The reception person was very off putting, short, and offered little. I went to my room and it was cold - the thermostat was not working for any heat. I had to go back to the lobby, and they got a portable radiator that I had to lug up to my room - it was heavy. This place gives Ibis a bad name. Please refund my money. I should have just taken the train from the airport to town as that would have been quicker and seamless. Instead, I picked this hotel because of my scheduled late arrival thinking it would be better located.