3 Uğur Uğurlu - 9 months ago
I have used the spa and had a 40 minute massage here on the second day of Christmas. It is a big wellness complext that is very well equipped. Receptionists are nice and friendly but when I wanted to have more information about the membership options, an extremely unfriendly salesperson named Achim did his best not to sell. I wonder why such rude people work in the service industry. Another shock was a rude massage personnel who told me that I was uneasy (unruhig) as the first thing because I was trying to figure out what to do and where to wait for my massage. This early 40s half-blonde woman was so sassy that she made me feel even more uneasy. There was noone in the massage area to welcome you and the first person I came accross with was this entitled woman who thinks she can just boss customers around. So to sum it up, a great wellness complex is made mediocre by some horrible personnel!