Bonsai - Sushi Bar

1 elisabetta chierici - 3 years ago

Disastrous service, absolutely not customer oriented. First we had to ask to change table because of the cold air coming from the door opened in the kitchen. Denied because no other table was "prepared"... We had to ask again to close the door because was cold and windy at the table (inside the place).. After waiting 1.30 h without receiving any of the ordered food (in the almost empty restaurant), and seeing other people who came later being served before us, we dicede to pay only the drinks and leave. They wanted us to pay the entire bill anyway to have the order packed to take-away or leave it and pay half (without having managed to eat anything after 2 hours in the place). We don't think this is a reasonable request without having delivered any service to the customers. After long discussion we agree just a discount, no need to say the evening was ruined. Moreover my friend who explicitly asked to have it without mayo because she is intolerant had everything with mayo anyway... The sushi was well presented but actually not so tasty, anyway not worth waiting 2 hours and feeling being kidded as customers. Totally disappointing.

2 Vida Zhou - 3 years ago

I ate once in the restaurant in August, it was quite nice. So today when I am sick at home and want some Asian food, i ordered again from Lieferando. Veeery disappointed, if I am not too sick to deal with this, I would throw it away and cook myself. The rice is half raw, which is often thrown away in Asia when rice tastes like this. Because the rice is not well done, many rolls just fall apart when you get it with chopstick, and last but not least, the 24 pieces are really tinny pieces. Eating this making me missing my hometown even more :(

5 Paola Barrios - 4 years ago

Super Lecke!!! Fresh and delicious sushi!!!

4 Martin Schwanke - 3 years ago

Nice small cozy place with 'clean' modern design and very friendly staff. Sushi I'd ate there was a pretty good standard.

1 Mikej Joos - 3 years ago

This place was great 6 months ago. I do not know what happened, but everything has changed. The food was ok, service was horrible. They didnt even clean the tables after people left.

3 E HC - 3 years ago

Good quality of appetizers but not best sushi.

2 Owenson - 3 years ago

Almost 2 hours waiting, with a nearly empty restoraunt.