appartello - smarttime living Hamburg

5 Salah Natto - 3 months ago

I stayed at these apartments for almost two months. It was my home here in Hamburg. As for the apartment, it is very clean with modern furniture. Comfy bed, spacious bathroom, and a variety of amenities including a good Wi-Fi throughout the hotel, and a free coffee/cappuccino every morning.

However, the true value of these apartments lies within its staff. All of them are super nice, very welcoming, and really helpful. The hotel manager is an angel disguised as a human being. The smile never lift her face not even for a second. She really went far and beyond to make my stay a pleasant one.

Overall, the way you are going to be treated in these apartments will definitely overcome any flaws or shortcomings you might find or see. Myself, I had an exceptional stay, and it was a wonderful experience. If you have the chance to try it, then don’t hesitate at all.

4 Soulaimane Ben omar - 3 months ago

The overall stay has been really nice. Good room size, comfortable beds and all other facilities on point.
The only thing i did not like was the meals and breakfast. Catering Menus need to be improved and the breakfast could be much better. There is a big difference comparing it to Alstekrug breakfast.

5 JG Beats - a month ago

We had an amazing time here at appartello ! our room was very clean and exactly like i expected it to be online.
The sensor on our room door broke which meant we couldn't get into our room anymore and the staff were super nice about it. They transferred us to a new room and were very apologetic about it. Both rooms were the same and super nice.
appartello is in a wonderful spot, it's super quiet at night, very close to many great restaurants along the river and a really cute part of hamburg.
It is also very close to the airport which made it super accessible to us without a car.
I want to thank the 2 members of staff once again for making it such a great stay!
They both spoke great English and made it as easy as possible for us.
overall a great value for money!

5 George Kolokolnikov - a month ago

I really enjoyed staying at Appartello! I was relocated to Hamburg, and it was my first living place here for 2 months. Everything was great: service, apartment, washing center. In fact, the mattress here was the most convenient in my whole life u003d)
I strongly recommend Appartello to other people! It's an awesome place! Thank you for these 2 months of my life!

5 John Parsaie - 4 months ago

It has been awhile since I stayed at Appartello Hamburg. However, I keep coming back here whenever I'm visiting Hamburg because you see the same friendly, professional people working here time after time, making your stay a better one, and, the accommodations are excellent. The place is always super clean, well stocked, and overall a wonderful experience.

5 L e e - 2 months ago

Great staff, they were very kind and attentive. I can feel that the attention for service was very genuine. These workers are a blessing for this longstay appartement.

5 Linda Viste - 7 months ago

Leaning more on the modern side. Comfortable bed, warm sheets, big windows. I found it challenging to face the side of the company and wanting to keep my windows open, but thankfully they have light curtains for some privacy and still have light come in. The sofas are very stiff and uncomfortable. The TVs might need some updating but work fine. Its nice to have Lidl right behind the house for quick groceries. Great gym with a lot of different equipment. Nice meeting area, but again, the sofas are not very welcoming. I enjoyed my free morning coffee. The door less bathroom is a bit annoying when the floor gets wet, as much as I tried to not get the outside wet. Not enough storage or hangers. Does the job, I grew comfortable with time. Not many social or restaurant options around. Great staff. Good laundry room.