DECATHLON Frankfurt NWZ

5 Jo Hanniffy - 4 months ago

My fave online shopping for my fitness gear. Quick delivery and most of their partners have free delivery!

2 Lilly Chris - a month ago

I went to return the faulty item we purchased, and suddenly they dont speak English. I overheard one fixing the bike telling the guy on the counter in French, that „its a retour, may he doesnt have an invoice, tell him you that you dont speak English“. I can understand French. When 2 weeks ago I bought, they were fluently speaking English. When its a retour they suddenly dont speak at all.

What a disappointment. Where is the aftersales service of Decahtlon?

5 NEERAJ MATHEW JOSEPH - 3 months ago

One of the best sports shop in Frankfurt. It is part of the Decathlon chain of shops and lives up to the name. The prices are very reasonable also.

1 Ronny Stam - 3 months ago

Too many items incorrectly priced. One display in the store shows 34.99 and the checkout 59.99. Another display shows 9.99 and the checkout 6.99. Shop assistants shrug and grunt do you want it or not?

5 Diego Rodriguez - 11 months ago

Very good place for sport stuff, not so expensive though

5 T H - a year ago

Perfect customer service by Alex (bike department). Had some parts replaced on my gravel bike. Booked repair slot online. Fast, value for money and was able to take home my repaired bike in under 30 minutes. Good staff is the best way to advertise your business. Thanks again!

5 Emma C. - 2 years ago

We were visiting for a few days and I forgot to pack a swimsuit (it’s sorta funny I forgot a swimsuit for Germany in January, but I wanted to go to the thermal baths.)
I placed an order online and arrived at the store about 2 hours later. They didn’t have the order ready so they got it together for me while I waited. I really appreciated it and they were so nice and quick to help finish the order.
Thank you for being a big part in making it a great trip for us!