1
Teresa Godinho Rodrigues -
3 years ago
Will never go back! I have been here 3 times and the service has always been below average but this time the waiters were so rude and disrespectful that I decided to write a review. When we sat down we were told one of the items on the menu was not available. We picked 3 other dishes. 20 minutes later the waiter told us that actually they didnt have one of the items we ordered. So we ordered something else. 20 minutes later the food hadnt come so we asked when the food was coming. The waiter told us that he didnt know because he is not part of the kitchen. HE ADDED THAT WE WERE FREE TO LEAVE IF WE WISHED TO. After waiting for almost 1h the food finally came. My steak was medium but I had requested it to be well done because Im pregnant. So I got up and asked one waitress if she could get the steak to be well done. The waiter behind the bar, who was listening, literally LAUGHED AT ME, making fun of me. I sat down and a few minutes later the steak came. I didnt have cutlery so I asked the waiter behind the bar, who was literally less than 1m from our table, if he could get me cutlery. I asked at least 3 times but he pretended he didnt hear me. So my family member got up to find some cutlery. I am appalled. No one ever apologized for the food being late. Actually we were made fun of, we were made feel unwelcome. I worked as a waitress for many years so I know it’s hard work and I have lots of respect for people who take on waiter jobs. But if you are a waiter you need to take pleasure making people feel welcomed. The waiters who we were in contact with literally did not seem to care! I will never go back.