2
Deborah Hadley -
a year ago
I was really excited to try this place as I'd heard good things. Unfortunately it failed to meet expectations.
The service was appalling, we had to flag someone down anytime we needed anything. We were pressured constantly time wise and at one point we were even told that it was not worth their while staying open for a few clients. We were not the only ones still there. They were very passive aggressive, packing up tables and sighing and muttering around us etc. Just really bad form.
Onto the food. Underwhelming to say the least, just plain bad to say the worst. The beef carpaccio was proper frozen. The meat was literally crunchy and icy. As a result as it thawed it got soggy and laden down with liquid. The "hash brown" was just tragic and needs to be taken off the menu. It was like eating shrimp flavoured cardboard. The lobster bao bun was not a bao bun, and I'm dubious as to whether it was actually lobster or crayfish. It was edible though, so that's something. Overall you got the impression that the menu was too big for the kitchen and instead of doing a few things well, they did many things mediocre or poorly.
The kisakan aperitif was very tasty although for a drink that supposedly has sake, martini and prosecco, it was very weak. I'm dubious as to whether half those things were in there. For that price I expect to feel like I've actually drank some alcohol. I had three and felt nothing. Three glasses of wine and I'd be singing. Very strange.
Overall a very disappointing experience, just grateful for the good company I happened to be with that made the whole experience more bearable.