STA Travel Reisebüro Dresden

5 Franziska Korb - 7 months ago

I am writing this long overdue review after a fantastically organized trip last summer - thanks to the awesome team at STA Travel Dresden!!!
As we had to coordinate multiple family visits and stops along the way, the itinerary was one-of-a-kind with barely any round-trip included... actually, none. The Dresden team didn't only find us the best prices for flights and rental cars, they even brought our attention to special offers if we combine said bookings with a night at a hotel or two, which saved quite some money.
To top that all off, after landing back home I received a phone call from them, informing me that our luggage did not make it on that flight, but everything was basically already taken care of. That saved me and the family (incl. 2 kids!) a lot of time and unnecessary stress. All in all: I would travel with them again any time!!! * * * * *

5 Stephan Thiel - 5 years ago

One of the best travel agency. Booked two times a flight to US and they always offered better pricing than all online providers. The service is great. It was close that i missed my flight to San fransisco and they managed that i can check in in the last minute! Highly recommended and the team of STA Dresden is really customer oriented and responsive! Thanks to Lysanne and Maria

5 Franziska Leske - a year ago

Great service and super friendly staff! Can highly recommend this travel agency!

5 Sophie Jacob - 2 months ago

(Translated by Google) I booked a longer trip to Costa Rica including a flight and was completely satisfied with the service. Susi took a lot of time for me and checked all possible options for me. I can only recommend.

(Original)
Ich habe eine längere Reise nach Costa Rica inklusive Flug gebucht und war mit dem Service vollends zufrieden. Susi hat sich sehr viel Zeit für mich genommen und alle möglichen Optionen für mich durchgecheckt. Kann ich nur empfehlen.

1 Thomas Fleischer - a month ago

(Translated by Google) 2,700 euros damage!!! Issuing a voucher that loses its validity 1 month later due to "insolvency" is a scam and has a system!
Never again STA or Cockpit GmbH or whatever they call themselves now.

They're friendly, but the company's handling of customer funds over the past year due to the pandemic doesn't even deserve a star. It's a pity that I would need a lawyer in connection with a nice topic like travel... :-(

(Original)
2.700 Euro Schaden!!! Einen Gutschein auszustellen, der 1 Monat danach wegen "Insolvenz" seine Gültigkeit verliert ist Masche und hat System!
Nie wieder STA oder Cockpit GmbH oder wie auch immer sie sich jetzt nennt.

Freundlich sind sie ja, aber der Umgang des Unternehmens mit Kundengeldern im zurückliegenden Jahr aufgrund der Pandemie verdient nicht mal einen Stern. Schade, dass ich im Zusammenhang mit einem schönen Thema wie Reisen mal einen Anwalt brauchen würde... :-(

5 Marie - 4 months ago

(Translated by Google) Very friendly and uncomplicated! I felt that I was in good hands here when planning my work on travel trip to New Zealand/Australia.

(Original)
Sehr freundlich und unkompliziert! Für die Planung meiner Work an Travel Reise nach Neuseeland/Australien habe ich mich hier gut aufgehoben gefühlt.

5 Florian Stern - 9 months ago

(Translated by Google) I have booked travel health insurance including liability and accident insurance and have been given very good advice on this. The communication was great and the employee took a lot of time for me on the phone.
Gladly again if I should need travel insurance!

(Original)
Ich habe eine Reisekrankenversicherung inklusive Haftpflicht- und Unfallversicherung gebucht und wurde dahingehend sehr gut beraten. Die Kommunikation war super und die Mitarbeiterin hat sich viel Zeit für mich beim Telefonat genommen.
Gerne wieder, wenn ich eine Reiseversicherung brauchen sollte!