busmeister.de

4 Tamara Strupp - a year ago

We used Busmeister recently for a trip to Poland. The Bus was clean, and the ride was good. We did take 5h on the way there, after which I asked them to not take so many breakes (only 184km route), so on the way back we got there in half the time, which was great. I would use their services again.

1 нелли касинец - 3 years ago

We've been using the service of this company for many yeas, but this year the situation with Busmeister service is just terrible.
While being in Germany with the group of children we ordered 4 trips with them. 1st was the transfer from the airport when they changed the driver and didn't inform us about it so noone was meeting us at the airport and noone was answering the phone calls. Finally having wasted the time we found out that the driver was waiting us at the bus park but how should we have known about that before?!
2nd situation was just awful we ordered by email the trip to Rotenburg ob der tauber but instead of taking us their the driver (Manuel his name was) drove to Rotenburg ob der fulda having said that in his rout sheet was said to take us to Rotenburg...
Waste of money and time
At the weekends no one will answer your phone calls which are on the list
Never will recommend

4 Peter Bekkhus-Wetterberg - 2 years ago

The bus came punctually as agreed. The only hitch was that it was another bus than we had been informed. But this was quickly cleared up with a phone call. All in all very satisfied!

5 Jott Haa - 4 months ago

(Translated by Google) We had chartered two coaches for our class trip from Busmeister.de. In terms of price, that was the best deal for us. The buses were on time, spontaneous changes could be accommodated, the buses were clean and in good condition, the drivers were friendly - we will be coming back here in the future.

(Original)
Wir hatten zwei Reisebusse für unsere Klassenfahrt bei Busmeister.de gechartert. Preislich war das für uns das beste Angebot. Die Busse waren pünktlich, spontane Änderungen konnten umgesetzt werden, die Busse waren sauber und in gutem Zustand, die Fahrer freundlich - in Zukunft werden wir uns wieder hierhin wenden.

5 Sabine Atzler - 3 months ago

(Translated by Google) Very good contact! Super nice bus driver! Unfortunately we didn't let them give us the name. But we would like to have this driver again next year! Thanks very much! The children of the daycare center “Discovererland”.

(Original)
Sehr guter Kontakt! Super netter Busfahrer! Leider haben wir uns den Namen nicht geben lassen. Aber diesen Fahrer hätten wir nächstes Jahr gerne wieder! Vielen Dank! Die Kinder der Kita Entdeckerland

1 A T - 2 months ago

(Translated by Google) Absolute caution required! Do not book with bus master. Busmeister accepts orders that are canceled without prior notice at very short notice before departure, saying that you don't have one
Bus operator found.
The comment is incorrect. It is an oversight on the part of Busmeister and in no way a pandemic or Ukraine-related failure, which was only pretended in the reply emails.
Busmeister simply booked the bus transfer confirmed to the customer too late with a partner company. According to his own statements, Busmeister did not start the journey until 03.06. booked with a partner company, which allegedly canceled the booking shortly thereafter, although the order was given to us customers on March 7th. was confirmed by bus master. For three months, the customer was led to believe that the bus was already booked, even though no bus had been booked yet. 2 weeks before departure on June 18th. we were then informed for the first time that the transfer unfortunately had to be canceled due to the lack of drivers due to the entire corona situation. Now two classes, who were looking forward to their class trip after a two-year Corona break, are without a bus transfer.
The absolute highlight is that we are asked 2 weeks after the trip has not taken place for an evaluation of the trip, which has now been done.

(Original)
Absolute Vorsicht geboten! Nicht mit Busmeister buchen. Busmeister nimmt Aufträge an, die ohne Vorankündigung sehr kurzfristig vor der Abfahrt storniert werden mit dem Hinweis, man habe keinen
Busunternehmer gefunden.
Der Kommentar ist nicht zutreffend. Es handelt sich um ein Versäumnis Busmeisters und keinesfalls um einen pandemie- oder ukrainebedingten Ausfall, der in den Antwortmails nur vorgeschoben wurde.
Busmeister hat einfach den dem Kunden gegenüber bestätigten Bustransfer zu spät bei einem Partnerunternehmen gebucht. Nach eigenen Aussagen hat Busmeister die Fahrt erst am 03.06. bei einem Partnerunternehmen gebucht, das die Buchung angeblich kurz darauf storniert habe, obwohl der Auftrag uns Kunden gegenüber schon am 07.03. von Busmeister bestätigt wurde. Drei Monate wurde der Kunde im Glauben gelassen, dass der Bus schon gebucht war, obwohl noch kein Bus gebucht wurde. 2 Wochen vor Abfahrt am 18.06. wurde uns dann erstmals mitgeteilt, dass man aus Gründen des Fahrermangels wegen der gesamten Coronasituation den Transfer leider stornieren müsse. Nun stehen zwei Klassen, die sich nach zwei Jahren Coronapause auf ihre Klassenfahrt gefreut haben, ohne Bustransfer da.
Absoluter Höhepunkt ist, dass wir 2 Wochen nach nicht stattgefundener Fahrt um eine Bewertung der Fahrt gebeten werden, was hiermit erfolgt ist.

5 Petra Heldt - 4 months ago

(Translated by Google) We made a privately organized trip with friends to Kraków and rented our own bus for our group. Everything went fine. The bus was on time at the agreed departure point, clean and very comfortable. Our bus driver, Mr. Alexander R., was just great - friendly, helpful and drove very well even in the sometimes cramped road conditions in Krakow. We felt safe at all times. Thanks a lot for this.

(Original)
Wir haben eine privat organisierte Reise mit Freunden nach Krakau gemacht und für unsere Gruppe einen eigenen Bus gemietet. Es hat alles prima geklappt. Der Bus war pünktlich am vereinbarten Abfahrtsort, sauber und sehr komfortabel. Unser Busfahrer, Herr Alexander R., war einfach top - freundlich, hilfsbereit und ist sehr gut auch in den teilweise beengten Straßenverhältnissen in Krakau gefahren. Wir haben uns zu jeder Zeit sicher gefühlt. Vielen Dank dafür.