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Nelson Yiap -
2 years ago
It's hard to imagine the staff in this restaurant are proud of what they do here. Because this is the kind of restaurant that shows all the signs of surviving only because of the surrounding business's lunch-time crowds, and it knows it.
Food and drink prices here are astronomical. Wait times are long (up to 1hr) for both food and service. Servings are on the small side for the price. And paying takes ages. But the worst aspect of this restaurant is the customer service. The service here is smug and staff don't bother pretending to feign customer service skills. It's just sad.
Eating here is just that. Eating. This restaurant offers no dining experience, but merely a soulless, clinical eating session devoid of any hospitality or warmth. One arrives, one orders, one eats, and one pays - and sometimes one gets a side of smugness. It's Italian in presentation without any of Italy's welcoming spirit or pride. Really sad.