Mercure Hotel Koeln City Friesenstrasse

3 José Angel Villarreal González - 3 months ago

If you make a reservation keep in mind that there's no air conditioner if your room has a window. While the weather was pleasantly cool, the room was a lot warmer than the outside. Keeping the window open may let rain, humidity, and insects inside. If you prefer to sleep with the air conditioner on (to avoid outside moisture and noise), make sure you ask for a room without a window so that you get air conditioner. I was told that rooms without windows do have air conditioner. Other than that the staff was nice and helpful. Two cold beers, a coke, and mineral water inside the minibar were included. I would stay there again if I knew that I'd be getting a room with air conditioner. Breakfast was excellent: a variety of cheeses, toast, bread butter, cream cheese, fruits, some veggies, cake, eggs, bacon, and weiners.

3 Christopher Abel - 2 months ago

The room was clean, and the staff were very accomadating with me arriving at 15 past midnight. The pillows aren't good. Breakfast looks good, but it's €14 and I didn't feel like paying that. Fortunately, there are relatively cheaper options in the area.

The wifi did not work in our room specifically. The staff did everything in their power to reset the wifi in our room, but ended up switching us to antoher room with wifi. Unfortunatley, this room neither AC or fans during the hottests months of June

0 Ivana K. - 3 weeks ago

We have been staying in Mercure Hotel Koeln City Friesenstrasse on 14th of August (one night). Overall it was OK, however, the check out experience was not good. The lady at the reception did not have sufficient level of English to represent Mercure chain hotel. She charged us twice for the parking of the car (one payment per room). When the case was resolved, she advised us TO IMPROVE COMMUNICATION BETWEEN EACH OTHER. Not mentionning, that it is already weird to have to pay for the parking lot in 4* hotel.

1 Brice Martin - 4 months ago

Very noisy during the weekend. Parties are organised inside the hotel itself. And the staff doesn't care...

3 Mr Sparkle - 9 months ago

Solid budget accommodations for a night or two. Great central location. Friendly staff. Room was a bit old, worn and dated. Bathroom shower tiles need some serious chlorine treatment.

0 Ross - 2 weeks ago

Good - only comment: limited television channels from UK/English perspective.

5 Michela Rausa - a year ago

We only stayed one night, with our two little dogs and we were made very welcome, we booked a privilege room which was very clean and comfortable, with a cute little balcony outside, and free minibar was a great touch.
The bathroom was a bit small but had everything you needed. Parking was secure and underground, and the hotel was in a quiet location, about a 15 minute walk from the impressive Cathedral.