FitnessLOFT Köln

3 Asim Syed - 2 weeks ago

I initially gave this 5 stars, I've been going there for almost a year now. I recently switched from Urban sports to their membership which has some hidden charges like half yearly fee when you signup. You get charged for another month like 45 days before which doesn't make sense.
Even tho i like the gym, full membership is costly compared to some other gyms which got better equipment.
3 stars for the staff they are always nice and helpful.
Suggestions: improve your app so people can see whats going on with membership.
Charge half yearly feed after half a year.

5 Turgay Mert - 5 months ago

All the sports equipment you need is available in the fitness room. Everywhere is hygienic. Also the sauna pool is excellent.

5 Finnley Bock - 4 months ago

I really like this place. Its small and not overcrowded but you still got everything you need for a full workout

5 Aram Kocharyan - 4 months ago

Great example of 21st century gym everything is done with the card from check in to lockers, to use of fitness machines

1 Sreeram jagannathan - 8 months ago

There is no option to go with negative stars, if not I would give a -5. Seriously? Who takes membership money after one year the membership has been cancelled (I cancelled my membership by Jan 2021 and they took a payment for Dec 2021 and Jan 2022 along with fine)? I have made already made a couple of phone calls (reply : please mail us. Surprise!) and loads of emails asking for explanation. No reply for any of my queries. And still you do an auto-debit for the next month as well.

Update : they are giving me a new offer, cancelling the payment which I never have to make. What type of customer service and marketing is this?

5 santiago julian - a month ago

Very good atmosphere and really nice service

5 Mason Tan - 2 months ago

Clean. Spacious. The machines are pretty cool too.