2
Susana arce -
3 months ago
Very rude service. Food just ok.
I asked if they spoke English as I entered and the answer was "yes". However they did not speak a word, and I have no german other than the very basic courtesy phrases, so we were deemed to not understanding each other. We tried to order pho, which is soup in any of the many countries were we have enjoyed it. But they had some "pho xao" that seems to be just noodles, without soup. When the food came (we had ordered 2, only one come) i tried to explain that we wanted the soup, so that at least the second one would be what we had tried to order. The man started shouting, and pointing at the menu, very aggresively saying, i guess, this is what we had ordered. We finally managed to get the soup for the second order, but there was no apology or even a nice gester, only shouting. I understand he brought what we ordered, our mistake, but if he had been honest and said he didnt speak English we would have walked to another place or looked up for a translation before ordering. The shouting and extremely bad manners is, however, unacceptable.
The food was just ok. Portions are really big, which makes the prices fair and probably even very good value, but the pho xao was nothing to write home about, nor was the soup.