Bonn Marriott Hotel

5 Lucas Prêtre - 3 months ago

I stayed 2 nights in this nice hotel for business in the middle of May 2022. Staff was very welcoming, friendly and willing to help. The room was very comfortable and provided the amenities I'm usually looking for. I slept well, the bed was comfortable too. Bathroom with Italian shower was great. Nice view of the city and Rhin river from the rooftop bar and restaurant. The conference center is very close. Public transport is available within a 5 minutes walk. Definitely would come back if I'm going to go Bonn.

5 Mrinalini Rai - 2 months ago

Bonn Mariott was really comfortable. I enjoyed the sauna and spa and the lovely restaurant upstairs with had a beautiful view of the rivers and sunset. i stayed there for 3 nights and ate there for my stay as there was no where else to go and it was perfect. Also that it was very close to my meeting place at the UN, so it worked out great.

3 Adriana Zea-Smith - 5 months ago

The decor of the rooms is really old-fashioned (70's style), the rooms are small with a small double bed, and wall-to-wall carpeting ????. No bath and the big shower didn't work properly. On the positive side, the food was good and the staff was friendly, except for the people at the Spa, who were surly. The location was ok, near the Rhine, but if you want to eat elsewhere or see any sites, it's a long walk or a taxi ride away.

3 Iwona P - 3 months ago

I was waiting 50 min for check in at midnight just because I did not have credit card while I have already paid for the room. The lady from the stuff was checking in other people (who arrive after me!) and made me wait just because she did not know how they can check me in while the room was already paid! A colleague of mine with who I was staying found a bin full of used sanity pads in her room.... For such price I would expect way better service...

1 Christian Lohberger - 4 days ago

This is not a 4 star hotel it’s 3 stars at best. The rooms lack most amenities like minibar, toiletries, stationary and even room service menu. When I asks I was told “scan the QR code if you want something” but this didn’t work well. The staff are poorly trained and there is such a staff shortage so that on the weekend they don’t even answer the phone at reception. Many of the gym facilities are closed due to staff shortage and the cleaning is outsourced to about 4 different agencies so all day you are being disturbed by different teams knocking at the door to service different aspects of the room. I will not stay here again and it’s making me reconsider Marriott as an option elsewhere.

3 Mister Tito - 4 months ago

nice, but smallish rooms.

lounge is a separated area in the restaurant...
IT was not working. I was not recognized as a titanium member and I had to ask for lounge access. Breakfast is basic European style.
gym is ok, but small.

did not feel like a luxury hotel, but like a business or airport hotel

5 Cameron White - 4 months ago

Our Family of 5 stayed 1 night at the Marriot Bonn while Bicycle Touring. We checked out the pool and gym but didnt use them. Both of them looked very nice although geared towards adults as opposed to kids. The hotel recognized my Marriott status and provided an upgraded room which the kids loved. We parked our bikes in the rack outside the front of the hotel. The lounge was open and had a decent happy hour. Grocery store was a short ride away. Staff were great.