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Ketki Mahajan -
a month ago
Very unreliable and dishonest store. Writing this post because it has got to do something with the Health of people. Horrible experience with Spice Village.
Spice Village sold us expired products/Just due for expiry ("Best before" date) as free products and trying to earn the goodwill of people at the cost of health of us customers. The expiry date ("best before" date) on the boxes of sweets (free gift which we never asked for) had been covered with a white paint but the date was still visible beneath the paint, when seen very closely. The delivery came on 01.09.2022 and the expiry date hidden beneath the paint ("best before" date) was 04.09.2022 (24 ladoos within 3 days for 2 people which is obviously not possible to finish). Moreover, the fact that they tried to remove the date with a paint clearly shows that their intention was not right and they intended that we eat the ladoos even after the "best before date".
In the past too, spice village used to send us products (paid products that we had ordered) which were just within a very short due date of expiry, but we chose to forgive them every time. However now it's time to speak up, since this time they crossed the limit by removing the expiry date, which clearly shows their intention to misguide customers. The also replaced some of our products in the past with similar random products without informing us. Every time we need to tally each and every product in the delivery box with our ordered list and very often, there are
issues in the order. We just cannot trust them.
Many times there are bugs in their online website where if we order 1 item, 2 items get ordered for some specific items and we end up paying more for something that we do not need.
@Spice Village- you really lost our respect..