3 Graham S - 5 months ago
The hotel was acceptable for the price paid but we were left a little disappointed overall. The public areas definitely feel more modern and well kept than the bedrooms. We booked (and paid extra for) a "Comfort" room, but what we got was nothing like the hotel pictures. Our room was quite small, featured no additional seating and had only a shower. It's very unclear what difference there should be between the room types and I certainly don't think we got any extra benefit for the extra cost. The room was also never warm, despite having three radiators (one of which didn't work). My biggest concern was privacy and safety of my items: on our final full day, we had left most things laid out in the room ready to pack our case later that day. We hung the "Do Not Disturb" sign on our door and went about our day. Unfortunately we returned to find the sign had been completely ignored and our room had been entered anyway. This is not acceptable service and will unfortunately mean we never return to this hotel.