Schwarze Heidi Fondue Hütte HINTERM BERG @RAW

1 tingkui voh - 6 months ago

My team spent 450 euros at this establishment - and the host really ruined the night by revealing his true character.

The host pampered my team with free alcohol (which we did not ask for) and over the top service (which we did not ask for either, just regular normal service would have sufficed) - at the end of the night he felt justified to scold us for not giving him a huge tip in spite of the 450 euros he just earned from us. Such greed! The “good service” turned out to be just a charade that was conditional upon being entitled to a huge tip or you would - and I quote - “disrespect the host”. He even told us “not to drink schnapps next time then”.

I feel compelled to inform the community about this incident - even though I do not leave bad reviews until something truly awful happens - such as in this case. Stay away unless you like being treated condescendingly and unfairly, I’m sure that there are other cheese fondue restaurants in Berlin that serve food and a sincerely good atmosphere without a side of condescension and appalling behaviour.

5 Viktoria Bykava - 2 years ago

Amazing place, amazing atmosphere, tasty fondue ????

3 Akilnathan Logeswaran - 9 months ago

Really cozy cottage atmosphere with a very limited but good cheese fondue, but also non-cheese options are available.

The waiters were not that attentive and forgot some of our orders, as well as not being overly friendly.

However the live music, the good food and the atmosphere made up for most of it.

The prices are 24€ per Person fixed per fondue participant.

5 Noheir El Adly - 3 years ago

A great winter experience. On the Haubentaucher ground close to warschauerstr. Until At least January 31.st, 2019. Give this place a try!
We came for our Christmas get-together here, although I am not a fondue fan, I was increasingly surprised by how delicious the food and cheese fondue here was. We started with drinks. Appetizers were both for vegetarian and meat. Then we had three different type of cheese fondue, strong, mild and with truffle. I can speak only for the mild and truffles, both were fantastic.
I thought the service was very friendly, the presentation was beautiful, the place is packed so reservation is a must. There is very WiFi. Life music. For the toilettes you would need to go outside and walk 70 meters, but they are very clean.if you find my review useful, kindly press the like button below! Thank you.

1 Audrey Haarsma - 10 months ago

We were sent away. We were both vaccinated, however they said we needed to test for corona anyways. We traveled 1 hour to visit this fondue night together on our honeymoon. They were the only restaurant with these rules? Everywhere a vaccination is enough (2G). Quite strange to have special rules, without mentioning it on your website…
Later on, we went to an italian restaurant, trattoria la famiglia, amazing restaurant, and no special rules. Real recommendation!!

5 Johannes M - a year ago

Real swiss atmosphere. They have skies, cow bells, Heidi outfits and everything you need that take you on a travel to the Alps. Awesome food, nice staff, lovely owner. All in all definitely worth a visit!

4 Sorin Petrov - 9 months ago

Great place, the sharing plates are a little small but otherwise an authentic experience. Staff is super friendly.