1 Angela Maffei - 5 months ago
After reading these reviews and after a bad experience in a different hostel in Amsterdam, I decided to cancel my booking with this property and guess what... they are not answering to any of my messages. they have no intention to refund me. They took the whole amount even though I didn't stay there not even one night.
I would strongly recommend you to avoid booking with any hostels who has a non-refundable policy because that is a prove of the fact that they are not even close to be decent and that people will cancel.
And for whoever is going to Berlin, check out BerlinOne80, it's a great hostel, highly recommended.