1 Yazan Marmash - 3 years ago
I reserved (and paid) for a queen bedroom overlooking the garden area with a private bathroom.
Instead, I was given a twin bedroom on the ground floor overlooking the street, with a shared bathroom.
The check-in process was terrible. I was sent wrong information in the email. I was lucky enough to have a german phone number to contact the german number given in the information directly.
The check-out process was also terrible. The same person who checked me in didn't answer or respond to my text. I left the keys in the bedroom and left.
The plus side of the room is that you get 8 electricity sockets, but that is only about it. Pretty useless.
There were 2 spiders. The room had only one central light, which had 3 bulbs, only 1 was functioning. So the room is dim.
The bed was very uncomfortable.
The toilet is very dirty. I didn't even try to enter the kitchen.
There was no internet access at all. I just received a text from the person who checked me in with the network and password of a nearby cafe (Cafe Rex). Guess what? The wireless signal didn't even make it to my room.
Overall, I'd have been much better off paying an extra 5-10 Euros per night for a budget hotel or even an airbnb.
Please do not waste your money and time. It will definitely ruin your stay in Berlin.