Mercure Hotel Berlin City

4 Mieke f - 2 months ago

Nice hotel! Good rooms with plenty of space. The bathroom was nice and clean. Staff incredibly friendly and helpful too! Beds had very soft small pillows but we simply asked for additional pillows down at reception.

4 Geani Alexa - a month ago

Relaxed, quiet, rooms come with free Wi-Fi and flat-screen TVs (if you need to watch sth), big comfortable beds, as well as work desks, and tea and instant coffeemaking facilities. A 2 minute walk from both Naturkundemuseum U-Bahn station, this modern hotel is also close to the Berlin Wall Memorial, Alexanderplatz, Grand Central Station, REWE supermarket etc. The bathroom is equipped with shower gel and shampoo, soap, towels, hair dryer etc for a comfortable stay. Overall, the room was clean, the sheets were clean, the bin emptied, but I still do have a small complaint about the bathroom which was not that neat and tidy. The mirror was dirty, there was dust on the bin, the floor wasn't properly cleaned but it wasn't a major inconvenience. I liked the shower cabin and the water just was about the perfect temperature. The staff was nice, you can pay either cash or card. The check out was fast and easy. I recommend this hotel although it was a bit more expensive per night due to its central location.

4 Fabrizio Pagoto - 2 weeks ago

Stayed from the 24th of August until the 2nd of September. The hotel is perfectly placed for moving around and there are a lot of bar/restaurants around as well. Rooms are standard (I did not book the best one) but fairly enjoyable. Really impressed with the service at every breakfast, Michalina is an amazing Maitre D', made me feel very welcomed every day and also found me a table when the room was packed for breakfast! All good over all!

1 Jam - 2 months ago

I had a very unpleasant front desk experience on the day of my check-in. I was asked for my credit card details, which was odd because the guests before me were not asked for this when they checked in. When I asked the bespectacled front desk guy about this, he told me point-blank that Asian guests were messier and prone to damaging things. I was shocked and could not say anything. On hindsight, I should have said something. The saving grace was that the room was well-kept and clean, but I will not plan to stay here on my next trip to Berlin.

3 ERKAN SEVİNÇ - a week ago

It should be more clean and brand new beds and pilows. For 4 stars hotel does like to be more quality and comfortable. Price and capbilites are not match ı think.

4 Florine Gomes - a month ago

The room was very clean and the personnel was nice. But there is a 30€ extra charge per night for dog, and it's really expensive.

5 Almog Shahar - a week ago

Perfect stay. Clean, central location, Super.
Only downside is that room wasnt sufficiently spacious.