MEDICOLEO - Ihr Facharztzentrum in Berlin | MRT Berlin Wedding

1 gokhan - 4 months ago

I wouldnt give even 1 star. Doctor ask me to get roentgen and i come to there 2 times and i have been refused two times because of something missing in the transfer paper :))) I am in pain for 2 weeks I dont know what should happen to accept me, may be When i die they can accept me their morgue. They are finding excuses not to help and definitely they are not supportive. I will never never never never never come there

2 Raj Singh-Khakh - 2 months ago

Bad Scan and no report. My Orthopaedic Surgeon was not happy with the quality and now I need to go again to another MRT Scan specialist that was recommended by Vivantes Spandau

5 Alex Castillo - a year ago

Was very difficult to get an appointment for vaccination, but with patience and a bit of luck managed to get in line with the call center. Very friendly personnel at Call Center, answered many questions we had. The day of the appointment, everything was super organized!! really professional and friendly staff from the reception desk, to the nurses and doctors who gave us the vaccine. Looking forward for my second shot!

3 Zahra Topping - 3 months ago

Friendly and competent staff, easy to get a quick appointment, but I had to sit in the waiting room for 2 hours even though I had an appointment!!

4 Jerrizio - a year ago

Good place to get the COVID vaccine, with low wait times. Doctor and nurses could take some more time to explain side effects and such. It’s understandable that if you vaccinate hundreds of people a day that you can’t take take that much time but it would still be nicer.
Can’t comment on the normal treatment there.

5 Aman Sancheti - a year ago

I contacted them to get my Covid-19 vaccination. They were super transparent on their website regarding availability of vaccine doses and how many were still available to ve booked throughout the day. Due to the high call volume, it did take a while to reach them but once the call was connected, the lady was super helpful and patiently helped out with an appointment for me as well as my wife.
When we were there for the appointment, they had clearly marked the registration desk, the waiting areas and a special second appointment desk. This made the whole process a breeze with no long waiting times. Highly recommended place!

1 Shi DP - a year ago

Some nurses are very nice, especially the one that take your blood.

Several points why I rated 1 star:
-Their system is very unorganized
-The way the receptionists treat patient is unprofessional and very low standard

I supposed to have an appointment for radiologie; so I came to the EG (as it is written on the Announcement Board)

After waiting for some time, the reception at the EG told me to go to 1G and told me that “I’m late”.
(note: came on time before the time of my appointment; the waiting time took a while)

Confused with the disorganized reception and coordination of the staff, I came to 1G.
After showing the paper of my appointment to the desk staff, her supervisor saying some words and started to scream at me, because I was trying to understand what she said, and asked her to repeat? because my German is not good.
But she just kept on screaming. I asked them not to treat patient by screaming and yelling like that.

Then, her colleague asked me to wait in English.
After another wait, the doctor suddenly said they don’t have time even though my appointment paper is clearly said the time.

My time was wasted and I had to do another appointment.
Also, I have never treated that bad in a clinic before.

If you have options to go to different place you’d better.

This clinic needs improvement:
-a training for their desk receptionists on how to treat patient professionally more importantly like humans.
-doctor cannot cancel an appointment of patient because of their unorganized system; it’s not the patients fault!