Lofts am Flugfeld Tempelhof

1 Martin “Tincho” Vallejo - a month ago

After booking accomodation for a trip, I got an email stating that the price was wrong because of a technical issue and that actually it costed DOUBLE, but hey, they already gave me the final price with a 10% discount. Of course I cancelled the booking. I see that I'm not the only one here.

This way of working and engaging with customers is not the proper way to run business and in the end this will take a toll. So many of their execs preaching about "CUSTOMER EXPERIENCE" in Linkedin, and here we are. WALK THE TALK people.

5 Leon Schmortte - 3 months ago

Small Apartmenthouse with quiet spacious Flats in a quiet backyard. Cosy furniture and a small but fully equipped kitchen is a plus.

5 Kent Yang - 3 years ago

Great location that was 3 minute walk from U6 u-bahn line. Spacious place with nice furniture. Had all the amenities we needed

5 Julia Weinstein - a year ago

Nice, comfortable. All you need is offered.

1 Marie Lenz - 3 months ago

(Translated by Google) I would give 0* if possible!!
I had booked this apartment months in advance only to have it canceled shortly before arrival on the grounds that the system classified it as a 'risk booking'. Instead of offering you the same accommodation at the same price, there was only a "there's nothing you can do". Very, very bad and sad service and I understand from other reviews that unfortunately I am not the only one.
So I hope I can help future prospects with this review by just not booking here!!

(Original)
0* würde ich geben, wenn möglich!!
Ich habe diese Wohnung bereits Monate zuvor gebucht, nur, damit sie kurz vor Ankunft storniert wird mit der Begründung, man sei vom System als "Risikobuchung" eingestuft worden. Anstatt einem dann dieselbe Unterkunft zum selben Preis anzubieten, gab es nur ein "da kann man nichts machen". Sehr sehr schlechter und trauriger Service und ich entnehme anderen Rezensionen, dass ich leider kein Einzelfall bin.
Daher hoffe ich, ich kann zukünftigen Interessenten mit dieser Rezension helfen, indem sie hier bloß nicht buchen !!

1 Thu Bui - 3 months ago

(Translated by Google) Very disappointing!
Why else would you book accommodation months in advance, only to have it canceled shortly beforehand with a cheap excuse? Customer service itself thought it was bad, one even spoke to the boss briefly, who said there was nothing you could do about your own system.
Very bad service !!

(Original)
Sehr enttäuschend!
Wozu bucht man denn sonst Monate früher eine Unterkunft, nur, um diese mit einer billigen Ausrede wieder storniert zu bekommen kurz vorher? Der Kundenservice selbst fand es schlimm, eine hatte sogar kurz den Chef gesprochen, der sagte, gegen das eigene System könne man nichts machen.
Ganz mieser Service !!

2 H F K - 9 months ago

(Translated by Google) The door is supposed to open with a code, but I really couldn't get in! The hotline couldn't help at all, the neighbor helped me to open the door after trying it for 30 minutes. In addition, the toilet was not cleaned beforehand. From where I know this? The predecessor had left traces (small and large) and did not wash ...

(Original)
Die Tür soll sich per Code öffnen, aber ich kam wirklich nicht rein! Die Hotline konnte gar nicht helfen, die Nachbarin hat mir geholfen die Tür zu öffnen nach 30 Minuten des Probieren. Zudem war die Toilette nicht geputzt vorher. Woher ich das weiß? Der Vorgänger hatte Spuren (klein und groß) hinterlassen und nicht gespült...