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Rade Mushi -
4 years ago
very unfriendly staff, very poor customer care command, they don't give a damn about you. the place is not a hotel, is just a one floor inside a building of some pensioners who owned it and turned it into a so called hotel. they have no reception, no nothing. when we entered into the building it looked so horrible, thought we are lost. we tried to ring the bell downstairs but nobody answered. we have to make a call, thanks God that we were roaming. otherwise it would have been a mess! when we called, the woman pretended she doesn't speak or understand English, until when we shouted that we have a reservation. that's when she started ...."oooooh okay I remember the name" and switched to English.
the building is very dirty from downstairs, looks like a horror movie building, the rooms are on the 4th floor and there is no lift working. the carpet in the stairs is old and smelling dirty.
the pensiners who are also owners cannot clean the rooms, nor can they tie the bed! it was like we are in a camping trip or something, that we have to do our own stuff.
the breakfast is poor indeed... almost everything is bad except the location of the hotel.