1 Michael Afoli - 6 months ago
My wife and I booked two rooms one for ourselves and another for my friend who at the time had not yet arrived from traveling. We all later came back to the hotel to find that my friend had booked another room online so all together we had 3 rooms. Obviously we were not using one and was aware that we would not get refunded. My friend who booked the third room online had booked to stay two nights so my wife and I wanted to make arrangements to add one more night to our room. They refused which we faithfully agreed however, there was an EVILISH DEVILISH TURKISH front desk agents ( an older looking young man and a middle age looking lady) who decided to call the police for what reason? Only God knows. They police came and we explained everything to them and asked what do we want to do, we told them we would like to leave the hotel and get our refund but they refused and still didn’t want us to stay for the day but instead wanted our friend to stay alone if he wants which we are not comfortable to that idea. Long story short, the front desk guys are RACIST for calling us black people SHUT UP. At this point the police have left and we didn’t want to engage them further. We recorded entire conversation without them knowing and when we decided to address the facts above, the front desk agent said she was just angry and the police confirmed it. This is really absurd and do hope no one really goes through this horrific ordeal. Basically this is a RACIST HOTEL and good people of the world should never support such an entity harboring hatred around when the world is going through turmoil. We were lucky to be comforted by the restaurant attendant down stairs and encourage us to call the police but it wasn’t warranted.
