2
Nilanjan Sen -
4 years ago
This hotel location is good but people on the desk, back office speaks some unknown language. Extremely rude as they probably do not understand English or German. Very bad experience.
It took us 1 hour to check in as the person was doing everything manually and asking us to sign in multiple places. It was late night(German time)after long international travel and we almost collapsed on the floor. We missed our dinner as everything went at Snell's pace during check-in.
Rooms facing the road are bright and large, whereas rooms facing the backyard looks gloomy.
Entrance is pretty confusing, specially when hotel people guides you in an unknown language. The elevator needs a key everytime to enter and at the night it's difficult to open the elevator door with key as the backyard is dark. Lift never stops on any floor directly but stops between to floors. So, if you are old or handicapped, you have to carry your heavy international luggage up the starecase half story in the starecase to reach your floor. Bizarre !
Breakfast is very very basic with spread and quantity being served. Lady responsible for supervising breakfast room also had angry attitude almost all the days.
Pretty lady Irma could speak English and was our savior. Thanks Irma for making us feel safe and wanted.
Water in the tap during our stay was dirty and non drinkable one day without any prior notice.
Overall didn't feel that we are in Berlin, with respect to our earlier many stays.
Essence of Berlin was distorted by the experience of staying at Hotel Haubach.
On the last day of our stay, we checked out and came back to hotel after shopping. We wanted to rearrange our luggage with stuffs we bought.
The lady at the reception came charging my wife and said, eating is not allowed in the reception or something like that.
We explained, we are just arranging our stuffs, not eating.Her body language was shockingly unfriendly. we couldn't understand anything other than some one is abusing us for reasons best known to them.
We stayed in Hotel Haubach for 5 nights 6 days.
I personally wouldn't recommend this place to any international Traveller.