5 Chris van Zyl - 2 months ago
Fair cancellation: I made a booking for my daughter u0026 family (gave my son-in-law's name as the guest) for this week. My daughter came down with Corona and they had to cancel their plans. I contacted the hotel through the booking site and told them what had happened; they asked for a copy of the test result - fair enough - and once I had sent it, a free cancellation was made promptly.
Obviously we can't comment on the physical hotel or its facilities, but this experience will make me look for a booking here next time we need a room in Berlin. Thank you!