Hotel Amadeus Central

1 Juan Diego Sastre - a month ago

TERRIBLE EXPERIENCE WITH THIS HOTEL. We landed in Berlin at 10pm, a reasonable time. I called to let the hotel know we would be arriving around 11:30pm - 00:00. The person who answered very rudely told me that she did not work after 11pm. She told me to come back the next day. I asked her to please wait for me as I had already paid for the night and was going to lose my money and I had nowhere to stay at!!. She told me that who was going to pay her for that extra hour of work? She told me to find another place to spend the night and not to bother her anymore. Very sneaky of the hotel to make guests pay for one night and then tell them they can't come in or come in the next day. NOT RECOMMENDED at all, book another hotel. We lost our money for the first night because they simply don't feel like receiving guests(WHO HAVE ALREADY PAYED) after 11pm, something that even the staff in a low cost hostel can do (or any NORMAL hotel in the entire world would do).

4 Elisabeth Wall - 2 months ago

Stayed here one night when we needed a last-minute budget accommodation and were pretty hesitant about the place, but it was actually totally fine! More of a hostel standard, but the triple room and the bathrooms were clean when we stayed there. My main issue with the room is that there wasn't any window one can open, just a balcony door that one is not allowed to open for some reason...

1 Tudor Dan - a month ago

This has to be the worst place I've ever paid actual money to sleep in. The triple room is literally as wide as two single beds and as long as two and a half beds, so I would say 3x5 m. The shower closest to our room had a clogged drain, there is no soap or shampoo, the door wouldn't fully close... Other than that, it was fine.

1 Marinake - a month ago

Smells funny, not particularily clean, only cash at the reception. On the bright side, well, it's not a bench in a park, but you wouldn't really tell the difference at the end of the day. Common showers and bathrooms, some of them not working, some interesting stains on the walls. Overall a bad experience and I'll make sure to never come again.

2 Carina Bessa - 2 months ago

It’s not a clean please. It has a strong smell of dirty. During the summer, it’s too hot. If you close the balcony door, it’s too hot during the summer. Not appropriate for families with kids.

1 Mai dyrek - a month ago

This hotel is a complete scam. There is NO free parking. Reception said to find free parking on the street. There is NO GYM or SPA. It is ABSOLUTELY NOT handicap friendly. The moment you go through the front door, there are stairs. At the top of the stairs there is an elevator...

1 Søren Vingborg Kristensen - a month ago

We arrived in Berlin at 22:30 super excited to visit the city. To be sure about how to collect the key for our stay we call the hotel when we landed. We where meet by a very disgraceful employee that in the most unkind way told us that we would not be able to enter the hotel after 23:00 and that we could basically crash and burn for all she mattered. This leed to a Hugh amount of stress on us as we had no place to sleep. There was no help no service only a requirement for us to be at the hotel at 08:00 the following day just to let us have the rest of our already payed and booked trip.
I would never in my wildest dream have thought that a complete lack of service in that league could be experienced! We even checked the information on the reservation which mentioned no information in this regard.
I am deeply disappointed with the way we where treated and will never in anyway recommended this place.
We had to pay the full rate and was “lucky” to be granted access the following day at 08:00…