2
Mira Godiwala -
a month ago
I visited this bar with my father to celebrate him turning 60 years old.
We ordered two ales for him and a cola for my pregnant self.
Being pregnant, I was naturally hungry (as I always am), and had my eye on the what looked to be a beef stew that I saw online on the Google reviews, prior to going to the pub.
As the waitress approached our table, I enquired in regards to the available stews. She mentioned that there are only ever two stews served at a time and handed me two sheets mentioning the stews served that night. Neither were what seemed to be the beef stew I saw online; however, I couldn’t be sure, as I didn’t know the actual name of said stew, I saw online (from home).
Hungry (pregnant) and desperate to try what I saw online, I approached the bar and spoke to the other bartender (closest to me), and enquired what that exact soup is, showing him an image of it on my dads phone.
He proceeded to politely explain the same as the waitress did before at our table, Ie. Only two stews are served each night, etc. I said yes, I am aware thank you, was going to tell him I simply wanted to know what the stew I saw online was called when I then noticed the waitress came to stand right beside him and saw her ROLL HER EYES at me.
I was shocked. What childish and rude behaviour (?)
I told her that that kind of behaviour is unnecessary, especially as I am asking politely? And I am a paying customer (??)
I then simply walked away from the bar.
As the night progressed, I apologised to the young bar man, and said it isn’t his fault, and I’m sorry to come off rude, but in case he didn’t notice, the lady was rolling her eyes, clearly giving me undeserved attitude?
He must have told her what I said, and after a further 30 mins, she came over to ‘explain herself’
Sadly, at no point did she apologize? She simply said she thought I’m taking the piss asking the other barman, seeing as she just told me there are only two soups served each night.
To which I explained; ‘I do not really care, I asked with respect and honest interest. I asked for information, not attitude’
Lastly, I myself have worked as a server for many years; never EVER have I rolled my eyes at ANYONE, let alone a paying customer, even when they were being rude…
I told her as much.
She kept trying to explain herself, but it was putting a damper on my dads celebration and frankly, wasn’t apologetic at all.
I ended up saying ‘I am pregnant so I don’t appreciate attitude; everything comes off worse to me right now. sorry you misunderstood my genuine harmless intentions, thank you, let’s leave it at that’
My dad seemed relieved,- he hates conflicts and awkward situations, but I am a firm believer in morals and rights? I approached politely and was treated disrespectfully.
Even though the pub had a friendly, family like atmosphere, for me the night had been ruined through unnecessary behaviour and lastly lack of actual apology from said waitress.
Won’t be returning again.