City Inn

1 Jose F. Delatorre - 3 months ago

This is by far the worst place I've ever stayed. Extremely noisy!! There ambulance parking right next door, a church bell across the street, and at night there are lots of drunk noisy people. The windows didn't close properly, the bathroom flooded out to the room. You'll get a sense of apprehension just getting in the place. Good luck!! You'll need it.

5 Jens Hedegaard Nielsen - a month ago

It was not as bad, as we thought. At all! Good beds, everything worked and nothing was broken. Would recommend.

5 Dominik Mika - 5 months ago

Great place in a very good location. The rooms were very clean and comfortable. Excellent contact with very helpful host. Highly recommend!

2 Toby Moncaster - 5 years ago

Avoid it if you can! Bed was one of the worst I've slept in. Basically they've just bought a few rooms in an apartment block and called them a hotel with little or no modification. Reception only opens 7 hours a day (and one receptionist smokes like a chimney). The only positives were it was a big room that had been recently decorated plus they provided a small kettle for hot drinks.

3 Weronika Tomaszewska - a year ago

Despite the broken windows that couldn't be closed, the stay was ok. Big plus for having the opportunity of going back at every time of the day or night. Good location, near to the Bahn station.

1 Kristopher Lazarz - 5 years ago

Unfortunately we were unable to stay at this hotel because it was during the Berlin Marathon and EVERY street to this motel was closed off. The only reason we had tried to book this hotel was because we needed a place to park our vehicle and since all the roads were closed, it was impossible to get to there. The staff were extremely rude when we tried to work with them to find a way there via the vehicle, they told us we should park 5 km away and walk.

Not only was the suggested parking garage unreachable due to the road closures but it was in a very seedy part of the city. Upon finding that the suggested alternative parking garage was not reachable (and so far away), we tried calling them back to cancel our booking and get a refund. The staff member became belligerent and told us it was OUR fault we couldn't get to the hotel. He hung up on us after telling us we were stupid for not knowing the Berlin Marathon was happening that weekend.

How would we know the Berlin Marathon was happening? We obviously booked a motel because we are NOT from the area! We tried calling back to speak to a manager and once again, were hung up on. Needless to say, the staff at this motel are unbelievably unfriendly and don't have the slightest clue of what customer service is.

They charged us the full amount for the stay even though we couldn't reach the hotel. The staff should be retrained in customer service and learn some manners! Awful experience!!!

4 문승수 - 4 years ago

There was no shower curtain so bathroom flooded. Moreover, Wi-Fi was not working inside the room.

However, the room was clean, and receptioner was really kind. Additionally, it is cheap.