BIO COMPANY Brunnenstraße

1 Özhan Özçelik - 5 months ago

You want to feel like you are not welcome/do not belong to a place? You want to feel judged by your fellow men/women? Look no further, you found the perfect place.

Talk with a slightest bit of accent in German to the people in the bakery section, and you can get the scolding/demeaning attitude for free!

if the person before you was a white German (and you are not) enjoy observing the extreme change of behavior (from happy smiles to frowning as if you came begging food from them).

1 Fereshteh Yousefi - 5 months ago

There is a man (I think in his 60s or sth) who works at the bakery. He's rude! He just frowns at you all the time. He even threw my bank card at me and it fell on the ground! I cannot believe the behavior I received here.

2 Hale Sasmaz - a year ago

The lady at the bakery was very impolite and gave me the feeling that I was not welcome there when I walked in to buy a croissant this morning. She was speaking to me in a scolding manner (in German) and I had ordered in German as well. I was not sure if she was treating only me this way or if it was a general behaviour. A little bit politeness would really be helpful.

1 charlotte gautier - 2 years ago

Young man working at the check out today at 2pm. Extremely rude and arrogant. I saw him asking a customer in a mean manner: „what are you looking for“. Every customer is looking for something that’s the reason why we come to your shop. I always do my groceries there and every time this employee is being rude to me. Please do something!

1 bob bob - 3 years ago

It would be useful the sellers learn that the customers are supposed to pay the price displayed IN THE STORE . This afternoon my item goes to a higher price once at the checkout. Consequently I showed the cashier the price tag in the store. For an unknown reason, he invented that the price is going to change to a new price what is completely wrong , as I am used to buy this item in all the Bio Company stores at the price well marked on this tag. So he refused to refund me the price difference and told me « keep it or leave it » with a very unfriendly and agressive attitude. As I am supposed to pay the price displayed on the price tag in the store, I was forced to return the item, what is really a shame.
I never had a such problem in any shop, and even if the price would have be wrong this is the responsability of the shop to display the right price, and not the fault of the customer. Sellers are usually nice here too, so I feel upset about the way I was treated, what is very unprofessional.

1 Alessia m - 6 years ago

Very rude customer service. Most products have palmoil, dextrose and other bad chemicals, I will not shop there again.

4 Timo Meyer - 5 years ago

Good selection of organic products. Always interesting new brands to discover