Berlin Mark Hotel

3 kanan samadov - 2 years ago

The place is in the heart of City. We only stayed 1 night but some facts should be helpful for guests and Hotel staff. First of all Reception was friendly and check in check out process were just a seconds. Hotel is mainly clean and silent but in our room there were no shower pack, no bathrobe, no slippers. Thats are small things but must be there, just basics. And one more thing to note that was a window. I think there was some problem with that. You feel like window is open but isn't so. Maybe staff would like to fix that problems, my hotel room was 603. I hope they will fix some kind of this problems. I can recommend this hotel to budget travellers and who wouldn't pay 100+ Euros for 1 Night.

2 double H - 2 years ago

Very small and old fashioned rooms (had a deluxe which is supposed to be big). Very simply equipped room, like water cooker but no coffee sachets, TV but no programmers etc... Breakfast total chaos as there are so many busgroups. Just the bar is good, nice staff and stuff. Location also a plus. Won't stay again.

3 Lounge Box - 2 years ago

The biggest advantage of the hotel is that it is in the center of Berlin. Also, the breakfast was really nice, especially during weekends when you can come for breakfast til 12:00 which makes it really comfortable to sleep in and not to hurry much. On the other hand the hotel was 4* maybe 10 years ago by the looks. The room also lacked of kettle (however I was advised that they can give you a boiled water in a cup for free at the bar by the reception) and a very bad TV (not possible to use USB) with a very bad signal. However the price of 230 Euros Bu0026B for 2 people/4 nights was really good for such trip.

1 Craig Freschini - 5 years ago

It's like they got those 4 stars out of a cereal box. I had to ask to move rooms 3 times upon arrival due to the dirtiness off the rooms. I genuinely would not let my dog sleep in the rooms. The lobby is nice and a select few staff are nice. I would not stay here again, I have stayed in hostels that are cleaner. Location is good though.

1 martina carroll - 3 years ago

Definitely not a 4* hotel. Very outdated and small room. No kettle in the room. Shower very small but very good water pressure. Room cleaned daily but can't say it was spotless for example the soap holder and shower gell holder very dirty and got missed every day.
The mattress is not comfortable either. The air con is just a fan that makes a lot of noise so don't turn it on.
The lifts not working properly. Some days the lifts just didn't work.
Breakfast was ok but not great, Very repetitive. There are coffee machines but the coffee tastes so awful! There was also pre made jugs of coffee with a bit more drinkable coffee.
The breakfasts room was too small..crowded tables too close together. It just wasn't nice place to have a enjoyable breakfast. If you came later for breakfast and the room was too full they let us seat in the bar part which was much better and more private from the crowded part. But only managed to be allowed to sit in the bar part once. The first day. After that, we were told that the tables wasn't ready and we were sent to sit at the back of the room. This one was the worst part as there was a hole in the ceiling and just a bucket placed on the chair to catch the dripping water. And some tall ladders placed right at the tables where you having breakfast.

Cheap hotel but not a nice place to stay.
Staff in the reception very nice and helpful but the kitchen staff seemed overworked, understaffed which reflected on their attitude.

Location great thanks to plenty of bus stops and regular public transport.

4 Olga - 2 years ago

Perfect location. Room do not have impressive design and atmosphere - everything is standard. But rather comfortable. Room and bathroom was clean. Fresh towels. I'll stay here again.

2 Andrew Kameka - 3 years ago

This place is a massive disappointment if you are coming for business. For starters, the Wi-Fi is abysmal (slow, loses connections, and you need to get a new ticket from reception every couple of days) so you can't really get much work done. No laundry service or ability to press my suit. Asked for an ironing board but there's ONE room with iron in the entire hotel that you have to share with others. Better do it the night before and avoid the line of businessmen and women in the same predicament. Can't say much nice about the bed or towels either. Staff was at least friendly and breakfast was decent. I wouldn't recommend this place for more than one night as your passing through.