2 Farnaz vsgh - 2 years ago
This hotel is located in a quiet area.The kitchen is equipped well.cleaning system is poor and they clean your room just once a week.
The breakfast’s quality and quantity which was only provided on weekends was low.
Money refunding process is awful.
Before i pay money for my accommodation I asked the receptionist lady twice, if i leave the hotel earlier are you going to refund the money? And she said yes.I left the hotel earlier and as it was Sunday there was nobody in reception, i called the number which they wrote in the elevator and she said yes we saw you left before 11.you can come back and get your money back tomorrow.Tomorrow i went she said i do not have enough cash right now, you can call me every day until Friday And the day that i have enough money you can come and get it!!!
And after making several phone calls and returning back to hotel 2 times finally they refund the money to my bank account after
10 days.